When generating a budget/listing/order, the non-conformity is displayed Action: Opening connection with the Database, preventing the opening of the budget or generating it with zero values.
Why does it happen?
The situation is due to a failure in Promob's communication with the Windows database.
What to do?
Solution 1: Restart the computer
- Restart the computer;
- Try again to generate the budget.
Solution 2: update Windows
- The situation may be related to the corruption of some component of Windows, in this way, update Windows through Windows Update;
- Access Windows Settings - Update and Security - Windows Update;
3. Run the update and wait for the computer to restart before installing the updates.
Solution 3: repair MDAC
- If the situation persists, ask the computer technician to repair the MDAC component (Microsoft Data Access Components), as it is possible that there is a failure in Promob's communication with the Windows database.