What happens?
When you import a project using the import project ID, the message It was not possible to import your design appears.
Why does it happens?
It occurs due to a design, option/version not found, or an invalid key.
What to do?
1- Repeat import
1. Check the project's import data and repeat the procedure.
2- Contacting Promob Support
If the message persists, please contact Promob Support.