What happens?


1. Promob Update is out of date;
2. Promob Update has a corrupted file;
3. Promob Update temporary files are preventing new scans;
4. For some reason, Promob Update is unable to check for new updates;
5. The antivirus is preventing the Promob update.
What to do?
Solution 1: Replace Promob Update
IMPORTANT: only perform this procedure when requested by Promob Technical Support.
1. Download the file of Promob Update;
2. Update Promob.
1. Delete temporary files of Update.
1. Access the Windows Start menu - All Programs - Promob - Promob (Manufacturer's name) and right-click on Promob Update. Select the Run as administrator option;
2. If the situation is corrected, right-click on PromobUpdate.exe and, under Properties - Compatibility, check the option Always run as administrator.
Solution 5. Delete Promob Update settings file
NOTE: The ProgramData folder is a hidden folder, if it is not already displayed click here;
2. Locate and delete the file Promob.Proxy.Config;