Plugins - Builder plugins are not displayed in Promob toolbar Follow

What happens?

In the Promob toolbar, the plugin builder icons are not displayed.

Why does it happen?

The situation may occur because:

1. Plugins are not active;
2. The plugins are active, but Promob didn't install them by the update;
3. The Builder plugin is not active for the system.

What to do?

Solution 1: enable plugins

1. Access the menu Tools – Plugins within the Promob;
2. Activate Builder plugins.

Solution 2: update Promob

1. Update Promob to install plugins.

Solution 3: Check Builder plugin activation

In order for the other builder plugins to be available for use, it is necessary that the system has the Plugin Builder as a system plugin and that the customer's account has a subscription for it.

1. Check in Tools – Plugins if the Builder plugin is enabled;
2. If the Builder plugin is not active and is being listed among the plugins, activate the plugin;
3. If Plugin Builder is not being listed among the available plug-ins, it is necessary to verify that your account has a Plugin Builder subscription, by subscription management;
4. If your account does not have a plugin Builder subscription, contact Promob Support.