WARNING - READ BEFORE PROCEED
The following steps were developed by the Promob Support Team and the results were succeed. It is important to consider that this tutorial can affect the computer settings. Therefore Promob suggests that a computer technician follow along the steps. Promob doesn't take responsibility for the maintenance and settings of computers.
What are the administrator permissions?
Permissions are rules that define whether or not you can access files and folders and what you can do with them. For example, you may have access to a file in a shared folder on your network, but you can only read it without making any changes. The same goes for Promob files and folders. In order for the system to be used, you must release the read, write, and execute permissions on the directories that Promob uses to store your files.
IMPORTANT: For Windows 8 and Windows 10 it is necessary that the logged in user is a Windows administrator. Even if you are a Windows administrator, you must configure the folder by folder so that you can access all the files necessary for the smooth operation of Promob.
Which permissions are needed?
Reading: Users can view the contents of a folder and open files and folders;
Write: Users can create new files and folders and make changes to existing files and folders;
Execution: Users can view the contents of existing files and folders and can run programs in the folder.
Which are the directories that the permissions must be configured?
1. Promob installation folder: also known as root folder, stores Promob installation files. By default, Promob is installed in the Local Disk (C:)\Program Files\Promob\Promob (Promob Name) directory.
The permissions required to use Promob must be configured in the following folder: C:\Program Files\Promob.2. Promob Local Folder: A folder that stores the settings that the user performs in Promob, such as password margins, print prototypes, favorite items, and more. The local folder is in: Local Disk (C:)\ProgramData\Procad\Promob (Promob Name).
Permissions must be configured on the folders: Local Disk (C:)\ProgramData\Procad.
3. Windows Temp Folder: Stores temporary files for the use of softwares. Permissions must be configured on the folders: Local Disk (C:)\Users\username_logged\AppData\Local\Temp.
4. You will also need to configure user permissions in the folders where projects are saved.
For more information about administrator permissions contact Microsoft Support.