What happens?
When using Promob the 3D space is dark.
Why does it happen?
The situation can occur for the following reasons:
1. The filling mode used in the design is the Presentation mode;
2. The Light Intensity property (Preferences - Space - Lights) is set to a value close to or equal to zero;
3. The graphics functions of the video card may not be performing correctly;
4. Any requirement for installing Promob is not met.
What to do?
Solution 1: Configure fill mode
1. Set the light and shadow of the Presentation fill mode.
Solution 2: Set Preferences
1. Access the Preferences window and click Ambient - Lights. Change the light intensity to a value between 1.0 and 2.0;
2. If a nonconformity was generated, close Promob, go to Local Disk (C:)\ProgramData\Procad\Promob (Manufacturer Name) and delete the preferences.preferences file.
NOTE: the ProgramData folder is a hidden folder, if it is not showing click here.
Solution 3: Check video card driver date
1. Check the date of the last update of the computer's video card driver and, if necessary, perform the driver update.
Solution 4: Check computer requirements
1. Check the computer requirements for using Promob.