What happens?
When updating Promob, the message We have identified that your computer's operating system no longer supports new Promob versions. To continue with your updated Promob, you must upgrade your operating system to Windows Vista versions or higher is displayed.
Why does it happen?
The situation occurs because the current version of Promob requires the Microsoft .NET Framework 4.5 component to work correctly and the operating system version of the computer where Promob is installed does not support the installation of this component.
What to do?
Request assistance from the IT technician to upgrade the operating system to Windows Vista or higher versions.
IMPORTANT: if the operating system update is not carried out, Promob will continue working, but it cannot be updated.