What happens?
After performing the login process on Promob Downloader, when clicking on the name of the product to be downloaded, Promob Downloader keeps loading and nothing happens. The window for selecting the download directory is not displayed.
Why does it happen?
The situation can happen at times of peak access or service instability.
What to do?
As the situation may occur due to temporary instability, it is suggested that you try again later.