Why does it happen?
2. The user's connection has an Internet access limiter (proxy, firewall, antivirus, among others) that is blocking the update.
What to do?
1. Check for malicious software
2. Check for antivirus installed on the computer
1. Make sure that the McAfee antivirus is installed on the computer. This antivirus can block the Promob update.
5. Submit Promob Update logs
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