Español Português do Brasil
  1. Promob Support
  2. Support
  3. Procedures

Articles in this section

View more

Promob - Computer requirements

  • Updated
The informed data by Promob on this section have just the purpose to help the users on the moment of the choice of the best equipment looking for the best Promob performance.

Contact the equipment technician or supplier to compare and choose the equipment that best fits the operation requirements.
IMPORTANT:
  • The minimum requirements represent the most basic equipment capable of executing the Promob, therefore they can be presented with light during use.
  • The recommended requirements are those that Promob recommends in order to have an adequate experience in the use of the software.

Check it out:

 

Hardware

Minimum Requirements

Recommended Requirements
Processor 2 GHz multicore processor. 64-bit compatible. Multicore processor of 2.8 GHz or higher. 64-bit compatible.
RAM Memory 8 GB 16 GB or higher
VGA

1. Memory

  • Dedicated graphics card with 1 GB memory, supporting OpenGL.
  • We recommend Nvidia VGA, since they reach the specifications.
  • There are restrictions to Intel, SIS and Nvidia model GeForce 210 VGAs.


2. VGA Driver

  • It is essential that the VGA driver is updated according to the Manufacturer's updates.
  • Driver outdated for more than six months can compromise performance and use of Promob. Even when acquiring a new computer, it is necessary to verify if the VGA driver is up to date.

1. Memory

  • Dedicated graphics card with 2 GB memory or higher, with OpenGL support.
  • We recommend Nvidia VGA, since they reach the specifications.
  • There are restrictions to Intel, SIS and Nvidia model GeForce 210 VGAs.


2. VGA Driver

  • It is essential that the VGA driver is updated according to the Manufacturer's updates.
  • Driver outdated for more than six months can compromise performance and use of Promob. Even when acquiring a new computer, it is necessary to verify if the VGA driver is up to date.
Space that Promob uses on disk

4 GB - 8 GB

4 GB - 8 GB
Internet Connection 10Mbps for Upload and 30Mbps for Download (lower latency 200ms) 10Mbps for Upload and 30Mbps for Download (lower latency 200ms)

 




Software

Minimum Requirements

Recommended Requirements
Operational System

Windows 10.

The user must have administrative permissions. Keep Windows always update.

Windows 11.

The user must have administrative permissions. Keep Windows always update.
Framework  4.8 4.8
Internet Explorer  Version 11.  Version 11.

 

 

IMPORTANT

  • Promob does not run in virtual equipments.
  • Promob´s installation can not be done in a net unit.
  • Promob is not compatible with Windows Server.
  • We recommend that Windows is up to date with the updates made available by Windows Update.
  • Windows must be legalized so that Promob performs better.
  • If you have an antivirus installed, configure it so that it does not block the Promob folders.
  • Microsoft no longer supports and does not provide updates for Windows 7 since 2020, in which case this version of the operating system does not meet the requirements.

 

Do you still have questions? Sign up for a request.
Powered by Zendesk