Promob - Unconformity: attempt to read or write to protected memory

What happens?

When opening the Promob, the unconformity appears An exception was thrown by the destination of a call. System.AccessViolationException: Attempted to read or write to protected memory. This is usually an indication that other memory is corrupt.

Why does it happen?

The situation can occur for the following reasons:

1. The Microsoft .NET Framework, which is a fundamental component for using Promob, is not properly installed on the computer;

2. Your computer's operating system may be out of date;

3. Your computer's memory may be having problems;

What to do?

Solution 1: repair the Microsoft .NET Framework installation

1. Repair the installation of Microsoft .NET Framework 4.6 installed on the computer. If necessary, request assistance from the computer technician to perform this procedure;

2. If Microsoft .NET Framework 4.6.1 is not installed on your computer, click here to install it;

Solution 2: update the operating system

1. Ask your computer technician for assistance in updating Windows through Windows Update;

Solution 3: check computer

• Request assistance from the IT technician to check the following questions:

  1. Video card driver update;

  2. Existence of a computer virus;

  3. Computer memory integrity;