Promob offers the free purchase of certain subscriptions for a pre-defined period of time. After this period, the customer has the possibility to purchase the subscription or not.
The free subscription will only be available on the first purchase of the product. In cases where has used the product before, or has had canceled subscriptions, or a later subscription order for this product, even if canceled, the free subscription option is not available.
This article covers the following contents:
Free Subscription Products Promob
Free Subscription Custom Promob
Features available in the free version
Cancellation of free subscription renewal
Free Subscription Products Promob
1. Access the Promob Portal Services;
2. On the Promob Store menu, click Buy Products;
3. On the Promob tab, choose and click on the desired product;
4. On the loaded screen, it displays the option of free membership for 30 days;
5. Click Subscribe Now!
6. After, click Next;
7. On the open screen, enter your credit card details and click Finish Order.
IMPORTANT:
- The option for free subscription is enabled only on the first product subscription order, if there is a previous order for the product, the free subscription is not displayed;
- Renewal is carried out via credit card, so the subscription amount is automatically deducted from the card after the free period;
- If you choose not to subscribe to the subscription, you can access the subscription management to cancel the subscription;
- The subscription can be canceled during the 30-day free subscription period, counted from the date of request for the free subscription.
Free Subscription Custom Promob
For Custom Promob subscriptions, it is necessary to request the purchase authorization, and after it is sent, the manufacturer needs to authorize the subscription to the subscription, where a confirmation email is sent. Therefore, you need to access the Portal again, to finalize the subscription of the subscription.
1. Access the Promob Portal Services;
2. On the Promob Store menu, click Purchase Intentions;
3. Locate the desired product and click Buy Now!;
4. On the open screen, under Free Subscription, click Subscribe Now!
5. After, click Next;
6. On the open screen, enter your credit card details and click Finish Order.
IMPORTANT: the renewal is carried out by credit card, so the free subscription will be automatically deducted from the card after the free period. If chooses not to purchase the product, it is possible to access the subscription management to cancel the subscription. Cancellation can be carried out until the first subscription renewal.
IMPORTANT:
- The option for free subscription is enabled only on the first product subscription order, if there is a previous order for the product, the free subscription is not displayed;
- Renewal is carried out via credit card, so the subscription amount is automatically deducted from the card after the free period;
- If you choose not to subscribe to the subscription, you can access the subscription management to cancel the subscription;
- The subscription can be canceled during the 30-day free subscription period, counted from the date of request for the free subscription.
- Communicate to the manufacturer that you are not interested in using your library's subscription to inactivate your registration;
- Manufacturer, inactivate the customer in the Manager and change the Status from Authorized to Refused in the Promob Services Portal in the Manufacturer – Purchase Intentions menu;
Features available in the free version
In the free subscription, it's possible to create up to three projects without any feature limitations. The count of this project number occurs when attempting to use one of the limited features in the free version.
Warning message about limited use of the feature
Clicking on the limited functionalities of the free subscription displays the warning message This version of Promob limits the use of this function. You can still use this function for X projects. Do you want to continue with this project?.
Please read the message carefully and check the number of remaining projects to use the respective functionality.
Check below the functionalities that have a limited number of uses in the free subscription:
- Export Projects
1. To export projects, go to the Promob home screen, and locate the project you want to export.
2. Click the Export Project button as described in the image below:
3. When clicking the Export Project button, a message about the usage limit for the functionality is displayed, asking if you want to proceed. Please read it carefully, and if you wish to proceed, continue with the procedure.
4. Click OK and the project is exported.
IMPORTANT: For the free subscription version of Promob, it is possible to export up to three projects. Upon reaching the maximum usage limit, the buttons for the functionalities are disabled.
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Printing of Projects and Budget
- Projects
1. To print projects, open the project you want to print and click the File button, located in the top left tab of the screen.
2. After clicking the File button, select the option you want to Print, Print PDF or Print All. For more information, click here.
3. When clicking the Print button, a message about the usage limit for the functionality is displayed, asking if you want to proceed. Please read it carefully, and if you wish to proceed, continue with the procedure.
4. Click OK and the project is printed.
IMPORTANT: For the free subscription version of Promob, it is possible to print up to three projects. Upon reaching the maximum usage limit, the buttons for the functionalities are disabled.
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- Budget
1. To print a budget, click on the Budget - Budget buttons at the top of the screen and choose the option you want.
2. The Preview screen is displayed.
3. Click the Print button to perform direct printing, or click the Print PDF button to generate the budget PDF file.
4. When clicking the Print button, a message about the usage limit for the functionality is displayed, asking if you want to proceed. Please read it carefully, and if you wish to proceed, continue with the procedure.
5. Click OK and the budget is printed.
IMPORTANT: For the free subscription version of Promob, it is possible to print up to three budget. Upon reaching the maximum usage limit, the buttons for the functionalities are disabled.
- Send To
The Promob Send To tool is available to send budgets via XML or TXT files for integration with other external services.
1. After generating the budget, click Send To.
2. And choose one of the available shipping options.
3. When clicking the Print button, a message about the usage limit for the functionality is displayed, asking if you want to proceed. Please read it carefully, and if you wish to proceed, continue with the procedure.
4. Click OK and the budget is exported.
IMPORTANT: For the free subscription version of Promob, you can use the Send To feature on up to three projects. When the maximum number is reached, the functionality buttons are disabled.
- Project Rendering
To render the project:
1. After completing the project, click on the camera icon and select the option to Open Real Scene 2.0 render.
2. When clicking the Open Real Scene 2.0 render button, a message about the usage limit for the functionality is displayed, asking if you want to proceed. Please read it carefully, and if you wish to proceed, continue with the procedure.
3. When you click OK, the project is rendered.
IMPORTANT: With the free Promob subscription you can render up to three projects. When you reach the maximum number of uses of the free subscription, all rendered images are displayed with the Promob watermark.
Cancellation of free subscription renewal
It is possible to cancel free subscriptions even before paying the first renewal order.
1. Click the Actions tab next to the subscription to be canceled, and then click Cancel;
2. After that, a warning message about the subscription cancellation is displayed. Please read it carefully, and then, click Yes to complete the cancellation;
IMPORTANT: If you want to save the designs created by the subscription to be canceled, it is necessary to export them from Promob to the machine, before canceling. Designs are registered and linked to the Portal account, so if the subscription is cancelled, the designs linked to it are not saved.
3. After clicking Yes, a message will appear saying that the cancellation was successful;
4. Click on the Serial Number to view more details about the subscription cancellation, so the Details tab is loaded on the right side;