If your Promob subscription, existing in your account, has a more complete version available to install, you can upgrade your subscription.
The subscription upgrade is a simple way to migrate your subscription to a more complete version.
This article covers the following sections:
Request Upgrade
1. On the Promob Portal, access Subscriptions - Management;
2. The subscriptions available in your account will be displayed.
3. In the subscription you wish to upgrade, click on the Actions option .
4. If your subscription is eligible for an upgrade, the Upgrade option is displayed.
5. When you click to upgrade, you will see the source product, the upgrade destination product, and the subscription upgrade amount. To complete your product upgrade process, click Finalize;
6. You are then redirected to your order confirmation.
7. When proceeding with the upgrade and clicking Finish Order, the Portal membership screen is displayed to complete the order;
8. After completing the upgrade order, you are redirected to your account's ordering page. The product upgrade request is displayed as below:
9. You receive an order confirmation email with the product upgrade description:
Cancel Upgrade
1. If you want to cancel this upgrade process, click Cancel and the subscription management page will appear;
2. Or, on the Order Confirmation screen, click on the Undo upgrade order option, clicking your upgrade order will be cancelled.