What happens?
When opening Promob, the message Msg_text_version is displayed.
Why does it happen?
The situation occurs because the file promob.version is not identified at the time of opening Promob. This file contains the information of the version of Promob and the absence of it generates the message, ending Promob.
What to do?
Solution 1: reinstall Promob
1. Reinstall Promob through the Promob Downloader. Follow the installation process and check if the antivirus blocks any Promob files. In this case, disable the antivirus temporarily and restart the installation process.
Solution 2: open a request to Promob
1. Open a solicitation to Promob Support for the situation to be verified.