When opening a new space or opening a saved design, the unconformity Object reference not defined for an instance of an object is displayed.
Unhandled unconformity. (GEN0001)
System.NullReferenceException: Object reference not set to an instance of an object.
Action: Executing trigger ombudsman
Other information: Target: ProMOB.Projeto.Sugestao.SugestaoCtrl
Why does it happen?
The situation occurs because some material cache information is corrupted.
What to do?
Solution 1: Delete cache files
1. Close Promob;
2. Go to the C:\ProgramData\Procad\Promob (name)\Repository directory. If you don't find the ProgramData folder, click here;
3. Locate and remove the MaterialCache.sys and MaterialCache.md5 files;
4. Open Promob and test the situation.
Solution 2: Send report to Technical Support
Save the non-compliance report and forward it to Promob's Technical Support.