In order to the Store to purchase a configured product it is necessary to request the purchase authorization to the Manufacturer of the product.
This request is made through the Promob Portal. When the Manufacturer receives the request from the Store, they can authorize or not the request through the Authorization Requests page of the Portal.
For the Manufacturer to authorize a purchase request:
IMPORTANT: this procedure can only be performed by a user with the Manufacturer profile.
1. Log in to the Promob Services Portal;
2. Click on the Manufacturer – Use Intentions menu;
3. Use the filters to find the purchase request you want to release and then select the Approved status;
4. The customer who has requested authorization receives an e-mail stating that the request has been authorized and that the purchase can done.