Promob offers the free purchase of certain subscriptions for a pre-defined period of time. After this period, the customer has the possibility to purchase the subscription or not.
The free subscription will only be available on the first purchase of the product. In cases where has used the product before, or has had canceled subscriptions, or a later subscription order for this product, even if canceled, the free subscription option is not available.
To inquire about the free subscription for Promob Studio, Start, and Maker, click here.
This article covers the following contents:
Free Subscription Products Promob
Features available in the free version
Cancellation of free subscription renewal
Free Subscription Products Promob
1. Access the Promob Portal Services;
2. On the Promob Store menu, click Buy Products;
3. On the Promob tab, choose and click on the desired product;
4. On the loaded screen, it displays the option of free membership for 30 days;
5. Click Subscribe Now!
6. After, click Next;
7. On the open screen, enter your credit card details and click Finish Order.
IMPORTANT:
- The option for free subscription is enabled only on the first product subscription order, if there is a previous order for the product, the free subscription is not displayed;
- Renewal is carried out via credit card, so the subscription amount is automatically deducted from the card after the free period;
- If you choose not to subscribe to the subscription, you can access the subscription management to cancel the subscription;
- The subscription can be canceled during the 30-day free subscription period, counted from the date of request for the free subscription.
Features unavailable in the free Plus subscription.
In the free Promob Plus subscription, some features are unavailable. These include:
- Export Projects
1. When exporting projects on the Promob home screen, upon clicking Export Project, a warning message is displayed This version of Promob limits the use of this function. You can no longer use this function, and the project export does not occur.
-
Printing of Designs and Budget
- Projects
1. When printing designs, clicking the File button and selecting the desired option such as Print, Print to PDF, or Print All, these options are disabled.
-
- Budget
1. When printing a budget, clicking the Printer button for direct printing or the PDF button to generate a PDF file for the budget, both functionalities are disabled.
- Send To
The Send to tool, which allows sending the budget through XML or TXT files to integrate with other external services, is disabled after generating the budget.
- Design Rendering
1. After completing the design, click on the camera icon and select the option to Open Real Scene 2.0 render.
2. When clicking on Open Real Scene 2.0 Render, the rendering occurs normally, and the rendered image is displayed with the Promob watermark.
Cancellation of free subscription
The free subscription can be canceled until the day before the expiration, starting from the date of contracting/adhesion (30 days).
IMPORTANT: The 30-day period refers to calendar days from the day the order was placed.
1. Click the Actions tab next to the subscription to be canceled, and then click Cancel;
2. After that, a warning message about the subscription cancellation is displayed. Please read it carefully, and then, click Yes to complete the cancellation;
IMPORTANT: For Promob Plus, it is not possible to export projects. This functionality is only available for the free subscription of Promob Studio, Start, and Maker.
3. After clicking Yes, a message will appear saying that the cancellation was successful;
4. Click on the Serial Number to view more details about the subscription cancellation, so the Details tab is loaded on the right side;