In order to the Store to purchase a configured product it is necessary to request the purchase authorization to the Manufacturer of the product, this request is made through the Promob Portal.
When the Manufacturer receives the request from the Store, they can authorize or not the request through the Authorization Requests page of the Portal.
For the Manufacturer to authorize a purchase request:
IMPORTANT: this procedure can only be performed by a user with the Manufacturer profile.
1. Access the Promob Services Portal and log in.
2. Click on the Manufacturer – Purchase Intentions menu;
3. Use the filters to locate the purchase request you want to release. To do this, under Status, select the Waiting option and click Apply Filters, below the purchase intentions that are awaiting approval are displayed.
4. In the purchase intention you want to approve, in Status select the Approved status;
5. The customer who has requested authorization receives an e-mail stating that the request has been authorized and that the purchase can done.