Cut Pro - Opening - Could not login. Generic authorization error

When trying to open Promob Cut Pro the message is displayed: It was not possible to login. Generic authorization error. 

The situation occurs because the files TokenCache.dat and LocalCache.dat that store the login information are corrupted.

1. Access the C:\Users\user_logged\AppData\Local\ Promob\Production directory;

2. Locate and delete the Cache folder;

3. Clear Internet Explorer history;

4. Then open Internet Explorer again;

5. Access Tools - Internet Options. If the Tools menu is not displayed, press the Alt key;

6. Access the Advanced tab and click on Restore advanced settings;