What happens?
When opening Promob, the message The program or resource cannot be started or executed due to an incompatibility with 64-bit versions of Windows is displayed. Contact your software vendor to find out if a Windows 64-bit compatible version is available.
Why does it happen?
The situation occurs because, for some reason, the Promob execution file has been corrupted due to a simple disk scan of Windows itself or by computer viruses.
What to do?
Solution 1: update Windows
1. Request assistance from your computer technician to update Windows through Windows Update.
Solution 2: verify the integrity of the operating system
1. Request assistance from the computer technician to verify the integrity of the computer's operating system.