Through the Promob Services Portal, it is possible to change the subscription renewal period from monthly to annual.
- To change the renewal method, the subscription must be expired or, the procedure must be done on a date close to the subscription expiration date;
- The change in the renewal modality is only recognized after the renewal payment has been cleared.
To change the renewal period, do the following:
1. Access the Promob Services Portal;
2. Click on the menu Subscriptions - Renew Subscriptions;
3. Click on the subscription that you want to change the period;
4. Click on the indicated checkbox and choose the desired period;
5. Click on renew and finalize the order;