What is a Promob account?
The Promob Account or Promob ID is the combination of an email address and a password used to access all Promob applications, such as Portal, Gallery, Promob, and Manager, for example. Soon all Promob solutions will use the same login and the user will benefit from this, using only an email and password to access different applications.
Another advantage of the Promob Account is the security when entering the user and password data on the application's login page, as the data is encrypted with SSL encryption.
Users who already have an address and password to access the Services Portal already have the Promob ID, that is, with the login access to the Portal, it is possible to access the other Promob solutions.
How to create an account on the Portal?
How to manage Portal accounts?
How to create an account on the Portal?
With login
To create an account on the Portal:
IMPORTANT: when the user already has a Promob Account, it is only possible to register new accounts on the Services Portal. This possibility is not available for other Promob solutions.
1. Access the Promob Services Portal.
2. On the upper right side of the window, click on the name of the current account and select the New Account option.
3. Enter the registration data and click Save.
4. After saving the Registration Data window, the Account Data window will appear, enter the requested data, read the Terms of Use and Privacy Policy, and after accepting them, click I'm not a robot, to do the authentication, and then click Save.
5. The Portal screen is displayed.
Without login
To create an account on the Portal:
IMPORTANT: when the user already has a Promob Account, it is only possible to register new accounts on the Services Portal. This possibility is not available for other Promob solutions.
1. Access the Promob Services Portal.
2. Click Connect Now.
3. You will be redirected to the login page, click on Create an account.
4. Fill in the requested data and click on Save.
5. After saving the Create an account window, the Account Information window will appear, enter the required data, read the Terms of Use and Privacy Policy, and after accepting them, click I am not a robot, to authenticate, and then click Save.
6. The Portal screen is displayed.
How to manage Portal accounts?
To manage Portal accounts:
1. Access the Promob Services Portal.
2. On the upper right side of the window, click on the name of the current account. The options are:
- Current user: displays the user being accessed.
- Current account: displays the account being accessed.
- Identification of the account in use: it is displayed next to the account that is currently being accessed.
- Standard Account Identification: the standard account is the account accessed when logging into the Portal.
- New Account: allows the creation of a new account. IMPORTANT: When a user registers an account he becomes responsible for it.
When logging into the Promob Services Portal with a user who is registered in more than one account, access is done directly on the registered account by default. To change the account accessed, in My Accounts, click on the name of the account you want to access.
IMPORTANT: The account name displayed in this menu will be the Trade name configured on the account.