What happens?
When using any online feature of Promob, blocks from the user's connection are identified that prevent the operation from completing.
What to do?
To allow the IPs and ports below, contact a trusted IT technician or your internet provider.
Which IPs and ports must be allowed?
See below the ports, sites, and IPs that need to be allowed for updating Promob, Promob Downloader, Manager, Manager One, Information Services, and access to the Services Portal:
Port
For the addresses listed below, all server access ports must be allowed.
Addresses
Access to the following addresses must be allowed. Whenever possible, use the allowance in your firewall/proxy by hostname (URLs below) instead of IP, so that if we use another IP your structure will continue to work transparently:
https://migration-connect.promob.com
https://api-connect.promob.com
http://www.procadsoftwares.com
http://www.procadsoftwares.com.br
http://servicos.procad.net/mediaadmin
http://promob.blob.core.windows.net
https://promob.blob.core.windows.net
http://app.promob.com/publicationservice/queuesservice.svc
https://promobacs.accesscontrol.windows.net
https://promobacs.accesscontrol.windows.net/v2/wsfederation
https://promobsts.cloudapp.net
http://promob.queue.core.windows.net
https://promob.queue.core.windows.net
https://svc.promob.com/services
http://information.procad.net/WebCatalog/DataServices/NewsInformationWebService.asmx
http://information.promob.com/api
http://publicationsync.promob.com/storage
http://commandapi.catalog3d.com
http://searchapi.catalog3d.com
http://promobcatalog.blob.core.windows.net
https://promobcatalog.blob.core.windows.net
http://identitiesservice.cloudapp.net/api
http://accesscontrol-api-promob.cloudapp.net/
http://accesstickets-api-promob.cloudapp.net/
https://api.promob.com (recently changed from http to https)
https://drafter-production.promob.com
https://budget-connect.promob.com
https://connect-trafficmanager-brazil.promob.com
https://company-design.promob.com
https://customer-migration-2020-connect.promob.com
https://connect-gallery.promob.com
https://connect-settings.promob.com
https://makerapplicationapi.azurewebsites.net
https://skpprojectconverter-design.promob.com
https://cloudlibrarymanager.promob.com
https://cloudprices-design.promob.com
https://leobudget-design.promob.com
https://sendto-design.promob.com
https://integration-design.promob.com
https://validateorigin.promob.com
https://cloudbudget-design.promob.com
https://ecommerce-v1-design.promob.com
https://connectv1-events.promob.com
https://func-designservices-prod.azurewebsites.net
https://featureevaluator-design.promob.com
https://fd-integration-infolytics-prod.azurefd.net
https://activation2.promob.com
IPs
The IP ranges to be allowed are:
189.114.140.192/27
189.11.250.100
189.11.250.200
189.114.170.192/27
173.204.101.80/28
186.202.61.142/32
186.202.61.171/32
186.202.187.224
186.202.165.41
196.202.61.171
65.54.85.132
65.54.85.195
74.125.231.1
74.125.234.100
61.172.249.231
61.172.249.235
177.52.150.248/29
177.52.150.96/27
200.250.148.208/28
| IMPORTANT: it is necessary to allow all IPs related to Azure. To check which IPs need to be allowed, access this link and download the list. |