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Plugins - It was not possible to validate the status of the Plugins with the server

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What happens?

When accessing the plugins window (menu Tools - Plugins) the message It was not possible to validate the status of the Plugins with the server is displayed.

 

Why does it happen?

The situation occurs because it was not possible to access any Promob service due to problems with the Internet connection.

 

What to do?

Solution 1: check the Internet connection

  1. Check your Internet connection;

  2. Access the plugins window again.

Solution 2: release port, sites and IP's

  1. Click here to check the port, sites and IP's to be released on the proxy and firewall.

Solution 3: open request to Promob

  1. Open a request to Promob Support for the situation to be verified.