Whats happens?
When opening a project, if the project option is not found, the message Project option not found is displayed.
Why does it happens?
The situation occurs for the following reasons:
- The design to be opened is associated with a different account than the user's account; or
- The design opening data is incorrect.
Why does it happens?
The situation occurs because the designs is in an incorrect state where no active option is available.
What to do?
Contact Promob Support
To verify the situation, contact Promob Support through the available support channels. Learn more here.