Portal – How to change the Subscriptions renewal period?

Through the Promob Services Portal, it is possible to change the subscription renewal period from monthly to annual.

IMPORTANT:

• To change the renewal method, the subscription must be expired or, the procedure must be done on a date close to the subscription expiration date;
• The change in the renewal modality is only recognized after the renewal payment has been cleared.

To change the renewal period, do the following:

1. Access the Promob Services Portal;

2. Click on the menu Subscriptions - Renew;

3. Click on the subscription that you want to change the period;

4. Click on the indicated checkbox and choose the desired period;

5. Click on Renew Subscriptions and finalize the order;