To enable the retailer to adopt an exclusive product, it is necessary to request purchase authorization from the product manufacturer. This request is made through the Promob Portal.
When the manufacturer receives the retailer's request, they can either approve or deny it through the Authorization Request page on the Portal.
For the manufacturer to approve a purchase request:
IMPORTANT: This procedure can only be performed by a user with the Manufacturer profile.
1. Access the Promob Services Portal and log in.
2. Click on the Manufacturer – Purchase Authorizations menu;
3. Use the filters to locate the purchase request you wish to approve. To do this, click on Filters.
4. The side panel will be displayed. Select the Waiting option and click on Apply Filters.
5. Next, the purchase authorizations awaiting approval will be displayed. Select the checkboxes next to the authorizations you wish to approve. Then, click on Authorize.
A message will then be displayed saying, Status changed successfully.
6. That's it! The customer who requested the authorization will receive an email informing them that the request has been approved and that the purchase can now be made.