It is possible to purchase credits for use in Promob, for example, to create AI optimizations in Real Scene Render. To do this:
1. Log in to the Promob Portal.
2. Go to Promob Store - Buy Products.
3. In the Promob tab, use the search field to locate the product and type Pacote. The product will then be displayed for selection.
4. Click on Product Details, and then click on Buy Now.
5. The package is added to your cart. If you prefer, you can change the quantity. After confirming the quantity, click Next.
6. On the Order Confirmation screen, check the billing address and select the payment method. After confirming all the information, click Finish Order.
The payment methods determine the credit release timeframes, which are:
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Credit card: up to two hours after payment confirmation.
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BNDES: up to two business days after payment confirmation.
- Bank slip: up to two business days after payment confirmation.
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Pix: up to two hours after payment confirmation.
7. The order is created with the status Waiting for Approval. To check the created order, go to the Store - Orders menu in the Promob Portal.
After the payment is processed according to the selected payment method, the order is approved, and the credits are added to your account.
Credit Inquiry
To check the credits available in your account, go to Store - Wallets. Learn more here.
Credit Validity
AI credits are valid for 6 months from the date of purchase. Bonus credits, however, are not cumulative and will expire at the end of the current month.
IMPORTANT: When using credits, the system will consume the bonus credits first. Only after those are used up will the purchased credits be deducted.