Available from the version: Plugin Builder 1.60.20.3 or higher.
What happens?
When starting Promob, an inconformity may occur which results in the inability to start the Builder plugins, causing the functionalities associated with this feature to be unavailable. As a result, Builder-related menus will not be displayed.
When any unsupported DLLs are identified, they will be moved to a folder within the bin directory, in C: Program Files Promob[name Promob] Program Bin_OldOrInvalidBuilderDlls.
Why does it happen?
DLL validation has identified the existence of a DLL that is incompatible with the current version of the Plugin Builder installed in Promob.
This situation can occur when a DLL is replaced in Promob as a temporary measure to address a specific issue until a compatible new version is available. It can also happen when there are DLLs from a Builder plugin that was activated in Promob at some point but is no longer in use and has not been uninstalled.
What to do?
Open Promob and check the list of installed plugins, confirm that all the plugins on the list are still active in the account and in use.
- Situation 1 - If you find a plugin that is not active or in use:
Solution 1: Uninstall the Plugin(s)
- Situation 2 - All installed plugins are correct according to the account:
Solution 1: Update Promob
1. Update Promob.
Solution 2: open the request to Promob
1. Open a request to Promob Support for the situation to be verified.