Render Up / Real Scene - It is not possible to save the rendered image. Follow

What happens?

When clicking the Save button on the File menu, in the Render Up rendered image window, it is not possible to save the image.

Why does it happen?

The situation occurs because the user logged into Windows does not have write permissions to the Pads and PadsVs directories, which store render files, saved in Local Disk (C:)\ProgramData.

What to do?

1. Request assistance from the computer technician to verify the write permissions to the Pads and PadsVs directories available in Local Disk (C:)\ProgramData. NOTE: the ProgramData folder is a hidden folder, if it is not displayed click here;

2. If you have Windows 7, request assistance from your computer technician to install the Service Pack 1 update package.